About Campbell Diehl

SENIOR VICE PRESIDENT OF ENGAGEMENT & SYSTEMS

When Service Targets Slip, the Workforce Model May Be the Real Issue

Operations managers are accustomed to meeting service targets. Whether [...]

By |2026-09-17T16:32:26-04:00September 1, 2026|Operations, Supply Chain, Workforce Solutions, Workforce Strategy|Comments Off on When Service Targets Slip, the Workforce Model May Be the Real Issue

AI on the Floor: What Your Workers Are Actually Thinking

Key Takeaways Warehouse and fulfillment automation is accelerating rapidly, [...]

By |2026-08-27T15:52:54-04:00August 27, 2026|Automation, Operations, Workforce Solutions, Workforce Strategy|Comments Off on AI on the Floor: What Your Workers Are Actually Thinking

Why Fair Pay and Measurable Incentives Are the Foundation of a Stable Workforce

Key Takeaways Rising pay expectations are real; employees who [...]

By |2026-07-30T14:25:47-04:00April 2, 2026|iJility Culture, Workforce Solutions, Workforce Strategy|Comments Off on Why Fair Pay and Measurable Incentives Are the Foundation of a Stable Workforce

Black Friday to Cyber Monday: Are You Staffing for the Whiplash Effect?

Every operations manager knows that Black Friday through Cyber [...]

By |2025-11-13T14:46:55-05:00October 29, 2025|E-commerce, Operations, Peak Season Readiness, Retail / Fulfillment, Workforce Solutions|Comments Off on Black Friday to Cyber Monday: Are You Staffing for the Whiplash Effect?
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